FAQ

Are the products from Shaza hand-embroidered? 

Shaza deals with handcrafted products with limited use of machinery. Even the labels are done with hand stitching. 

How do we decide the collections?

The colors and styles of the product are dynamic, depending upon the vibe of the season. Importantly, some of our collections are the sole pieces of their line as we change the design and colors from piece to piece.

Does Shaza offer to personalize the products?

Owning a production unit gives us the flexibility to customize almost all our products in sizes and personalization. It will be a process in which you will guide us to design and avail in your budget.We encourage our customers to come forth with their design to mutually create a piece to their liking. 

Does Shaza have a retail store?

The brand does not have its own retail space. We want to interact with their clients personally to maintain exclusivity and offer them a unique shopping experience. But you may visit our merchandizer partners for online and offline orders.

How much time does it take for processing an order?

The delivery of an ordered piece takes about 3-4 days. Although the customization may take up to 15 days depending upon the design.